{"id":567,"date":"2024-01-05T14:04:17","date_gmt":"2024-01-05T14:04:17","guid":{"rendered":"https:\/\/ownshopwp.spiraclethemes.com\/demo2\/?page_id=567"},"modified":"2025-12-18T12:57:45","modified_gmt":"2025-12-18T12:57:45","slug":"return_policy","status":"publish","type":"page","link":"https:\/\/primeshop.ee\/et\/return_policy\/","title":{"rendered":"Tagastamisreeglid"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"567\" class=\"elementor elementor-567\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-7dfa4c6a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7dfa4c6a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54d5ca0c\" data-id=\"54d5ca0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51972b2a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"51972b2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; text-transform: none;\" data-start=\"203\" data-end=\"219\">Tagastamisreeglid<\/h2>\n<p style=\"color: #000000; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\" data-start=\"221\" data-end=\"298\">We want your experience with <strong data-start=\"250\" data-end=\"266\">primeshop.ee<\/strong> to be seamless and transparent.<\/p>\n<p style=\"color: #000000; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\" data-start=\"300\" data-end=\"448\">In accordance with the laws of the Republic of Estonia, you have the right to withdraw from your purchase within <strong data-start=\"413\" data-end=\"424\">14 days<\/strong> of receiving the goods.<\/p>\n<hr style=\"font-size: medium; font-weight: 400;\" data-start=\"450\" data-end=\"453\" \/>\n<h3 style=\"color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; text-transform: none;\" data-start=\"455\" data-end=\"479\">How to make a return<\/h3>\n<p style=\"color: #000000; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\" data-start=\"481\" data-end=\"559\">To initiate a return, please send an email to <strong data-start=\"527\" data-end=\"548\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"529\" data-end=\"546\">info@primeshop.ee<\/a><\/strong> including:<\/p>\n<ul style=\"color: #000000; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\" data-start=\"560\" data-end=\"633\">\n<li data-start=\"560\" data-end=\"578\">\n<p data-start=\"562\" data-end=\"578\">Your full name<\/p>\n<\/li>\n<li data-start=\"579\" data-end=\"595\">\n<p data-start=\"581\" data-end=\"595\">Order number<\/p>\n<\/li>\n<li data-start=\"596\" data-end=\"633\">\n<p data-start=\"598\" data-end=\"633\">The product(s) you wish to return<\/p>\n<\/li>\n<\/ul>\n<hr style=\"font-size: medium; font-weight: 400;\" data-start=\"635\" data-end=\"638\" \/>\n<h3 style=\"color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; text-transform: none;\" data-start=\"640\" data-end=\"661\">Return conditions<\/h3>\n<ul style=\"color: #000000; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\" data-start=\"663\" data-end=\"872\">\n<li data-start=\"663\" data-end=\"762\">\n<p data-start=\"665\" data-end=\"762\">Products must be <strong data-start=\"682\" data-end=\"692\">unused<\/strong>, <strong data-start=\"694\" data-end=\"707\">undamaged<\/strong>, and returned in their <strong data-start=\"731\" data-end=\"760\">original sealed packaging<\/strong><\/p>\n<\/li>\n<li data-start=\"763\" data-end=\"872\">\n<p data-start=\"765\" data-end=\"872\">Returns can be made via <strong data-start=\"789\" data-end=\"807\">postal service<\/strong> or <strong data-start=\"811\" data-end=\"824\">in person<\/strong> at our studio:<br data-start=\"839\" data-end=\"842\" \/><strong data-start=\"844\" data-end=\"872\">Tuukri 1b, 10151 Tallinn<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr style=\"font-size: medium; font-weight: 400;\" data-start=\"874\" data-end=\"877\" \/>\n<h3 style=\"color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; text-transform: none;\" data-start=\"879\" data-end=\"898\">Return shipping<\/h3>\n<ul style=\"color: #000000; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\" data-start=\"900\" data-end=\"1063\">\n<li data-start=\"900\" data-end=\"954\">\n<p data-start=\"902\" data-end=\"954\">Return shipping costs are covered by the <strong data-start=\"943\" data-end=\"952\">buyer<\/strong><\/p>\n<\/li>\n<li data-start=\"955\" data-end=\"1063\">\n<p data-start=\"957\" data-end=\"1063\">If the return is due to an error on our part (incorrect or defective item), we will cover the return costs<\/p>\n<\/li>\n<\/ul>\n<hr style=\"font-size: medium; font-weight: 400;\" data-start=\"1065\" data-end=\"1068\" \/>\n<h3 style=\"color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; text-transform: none;\" data-start=\"1070\" data-end=\"1094\">Timeframes &amp; refunds<\/h3>\n<ul style=\"color: #000000; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\" data-start=\"1096\" data-end=\"1446\">\n<li data-start=\"1096\" data-end=\"1268\">\n<p data-start=\"1098\" data-end=\"1268\">Products must be returned within <strong data-start=\"1131\" data-end=\"1142\">14 days<\/strong> from the date of submitting the withdrawal request, or proof of handover to the carrier must be provided within this period<\/p>\n<\/li>\n<li data-start=\"1269\" data-end=\"1446\">\n<p data-start=\"1271\" data-end=\"1446\">Once we receive the returned items, all payments made under the contract will be refunded <strong data-start=\"1361\" data-end=\"1378\">without delay<\/strong>, and no later than <strong data-start=\"1398\" data-end=\"1409\">14 days<\/strong> from receiving the withdrawal notice<\/p>\n<\/li>\n<\/ul>\n<hr style=\"font-size: medium; font-weight: 400;\" data-start=\"1448\" data-end=\"1451\" \/>\n<h3 style=\"color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; text-transform: none;\" data-start=\"1453\" data-end=\"1473\">Important notice<\/h3>\n<p style=\"color: #000000; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\" data-start=\"1475\" data-end=\"1536\">The right of withdrawal <strong data-start=\"1499\" data-end=\"1535\">does not apply to legal entities<\/strong>.<\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return Policy We want your experience with primeshop.ee to be seamless and transparent. In accordance with the laws of the<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-567","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/primeshop.ee\/et\/wp-json\/wp\/v2\/pages\/567","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primeshop.ee\/et\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/primeshop.ee\/et\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/primeshop.ee\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/primeshop.ee\/et\/wp-json\/wp\/v2\/comments?post=567"}],"version-history":[{"count":19,"href":"https:\/\/primeshop.ee\/et\/wp-json\/wp\/v2\/pages\/567\/revisions"}],"predecessor-version":[{"id":19682,"href":"https:\/\/primeshop.ee\/et\/wp-json\/wp\/v2\/pages\/567\/revisions\/19682"}],"wp:attachment":[{"href":"https:\/\/primeshop.ee\/et\/wp-json\/wp\/v2\/media?parent=567"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}